Shipping Policy and Shipping Methods
We provide multiple shipping methods for our customers and buyers to choose from, including but not limited to Postal, Express, Air Freight and Ocean shipping (Sea Freight). Buyers can choose the most suitable shipping method based on their own situation, combined with the price and timeframe of the various shipping methods at their discretion. Whichever shipping method chosen, we will deliver your packages as quickly and safely as possible.
Usually, the delivery time of your package is determined by two main factors: Processing Time and Shipping Time (Transportation Time).
Delivery Time = Processing Time + Shipping Time (Transportation Time)
Processing Time: Generally speaking, we will process your order within 2-4 business days after we have received your payment (depending on the volume of the order, the time may be slightly longer or shorter).
Shipping Time (Transportation Time): Once the order has been processed, our shipping team will ship your package out via shipping method you chosen. Depending on the type of shipping, the delivery time of the items / packages may vary. Generally, Postal delivery time is 12-18 days (North America, Europe); Express delivery at your doorstep taking 6-10 days (North America, Europe); Air-freight shipping (arrive at airport) needs 5-12 days (North America, Europe); and Ocean freight / Sea Shipping will take 21-35 days (North America, Europe), such as sea shipping to Los Angles Long Beach Port will need only 20-22 days.
* Time is counted in working days.
Reference for the estimated weight of our regular products:
1. Earrings (in pairs) around 5-20g, mostly weight is 10g
2. Necklace around 8-30g, depending on design can be varied.
3. Headband 30-80g, not heavy but large
4. Bags 500-2000g, this item is heavy yet big (this means large shipping volume).
Some tips for saving shipping costs:
1. When the total weight of all items your bought exceed or equal to 21kgs, the shipping cost will be cheaper than it is less than 21kgs. So better to buy some more items if you just near right at 21kgs.
2. If your friends are just right about to buy some items, such as jewelry, necklace earrings, bracelets, you two can combine the orders and share the shipping costs.
3. Better try to keep your total weight is lower than 0.49kgs, 1.49kgs, 0.99kgs, 1.49kgs, 1.99kgs..., as DHL, FedEx and UPS set the increment of tier price rate is 0.5kgs, that means you will have to pay the same cost for 0.501kgs, 0.6, 0.7, 0.9, 1kgs, same shipping cost for 1.51kgs ~ 1.99kgs, etc.
4. If you buy a bag, we suggest you buy some earrings or necklaces as well, so we can put earrings necklaces or bracelets into this bag(s) to save shipping volume (=shipping costs). The reason is shipping costs calculated by Post, Express (DHL, FedEx, UPS, TNT) are based on greater one of the volumetric weight (dimension weight) or actual weight. Usually, for bag items, its volumetric weight is greater than its actual weight. If you choose to ship by sea, then you can ignore the effect of volumetric weight.
5. Combine your order into a entired order, do not split it into multiple orders and shipments.
Below are some of the main shipping methods we use, buyers can select according to their own situation.
1. Worldwide Postal Shipping Service
Worldwide Postal Service, if no other shipping method was specified, is the default shipping method. We will ship your orders / parcels via worldwide official postal network, such as USPS (United States Postal Service), Singapore Post, Canada Post and so on. No matter where you are live in, it can be delivered.
* Please note: Postal service is limited / unavailable for American Samoa, Guam, Marshall Islands, U.S. Virgin Islands, Palau or the Pacific Islands.
Worldwide Postal Shipping Service is one of the cheapest ways to ship parcels with a full worldwide delivery ability, but one thing you may need to consider of is postal shipping is a relatively slow method for international shipping. There is a total weight limitation 2kgs, if your orders/parcels weight exceeds 2kgs, better to choose other Express methods. Normally it is more suitable for buyers who need a cheap shipping rate and don't have high timeliness requirements (time-insensitive).
2. Commercial Express Companies (DHL, FedEx, UPS and TNT)
If you need a faster courier shipping method or your parcels weight exceed 2kgs, then Express / Courier companies will be a better and cost-effective option. It normally takes 5-10 days for worldwide delivery. For some countries, it can be delivered within 4 days (business day) from parcels been picked up.
Fast, safe and efficient is the biggest advantage of Express, but at the same time the price is slightly more expensive than postal delivery. Express is the best and most secure choice for buyers who purchase a large number of products and are time-sensitive.
3. Air Freight / Air Shipping (Door to Door, Airport to Airport)
We also provide Air Freight (Door to Door) shipping service. For large orders which exceed 300kgs, we can go with air freight, fast and a little cheaper than Express. Notes: for some big event days or holidays, such as Black Friday, Christmas Season, the shipping rate will be float up a lot, so better to arrange your orders at least half month - one month ahead.
Normally, there are flights every week, for some countries, such as USA, it can be more than twice a week.
4. Ocean / Sea Shipping Service
Bought lots of items? Headache on how to ship cheaply? No worries! Hand it over to us, we get your back with our 12 years worldwide ocean shipping experiences.
It normally takes 20~35 days shipping to most of countries with very attractive pricing by ocean shipping (every unit cost is quite cheap than other shipping methods). All stuff can be loaded into a 20’ container or 40’ container. Contain big and Ship Far yet Cost Less!
If any confuse you have on shipping or stuck at the shipping methods selection, please feel free to contact with us, we will be very happy for help!
Our Email: [email protected] | Whatsapp: +86 189 8944 9510 | Homepage: https://colorza.com